Terms & Conditions

The conditions of sale set out in this document apply to all purchases of goods from Bruhn Building Stone by all customers.

Conditions of Order

Conditions of Order
Clients shall ensure full quantities of limestone required for completion of
their project are ordered on their initial quote. All care will be taken to product
match any follow up orders but are not guaranteed to match the initial order
due to the nature of limestone being a natural product and any variance which
occurs throughout the quarry.
All quantities quoted are estimates only and should be checked by the client’s
builder or stone mason. No claims will be accepted by ‘BRUHN’ for over or
under supply as orders are the responsibly of the person making the order.
No claims can be made for faulty goods once they have been laid.
No claims will be recognized unless made within 7 days from receipt of
goods.
All quotes are valid for 30 days from the quote date and must be accepted in
writing.
The customer agrees to adhere to the Terms and Conditions when purchasing
any BRUHN products.
BRUHN reserves the right to cancel or suspend any account which exceeds
the trading Terms and Conditions of sale.
Payment for stone is by deposit on confirmation of the order, (deposit is held
against the final delivery), and deliveries prior to the final delivery are payable
on invoice within 7 days

Product

BRUHN Limestone is a natural product and colour can vary between pallets. It
is recommended stone is blended from pallet to pallet in the laying process
Every effort is made by BRUHN to minimize breakage and chipping. BRUHN
will not accept claims for chipping and breakages over 5% of the quantity
ordered
Every effort is made to produce consistent sizing within the blocks with
variations of under 4mm being deemed as acceptable
BRUHN Limestone is a natural product and quarried direct from quarry floor.
For this reason ‘saw marks’ will appear on the face and should be accepted as
the natural finish of the quarried product
BRUHN does not take any responsibility for the laying process of our
limestone and clients should ensure all trades people are qualified and
experienced with managing our products. Please speak to our business before
laying commences if you are seeking advice in this area.
All goods are quoted in Australian dollars and include GST. Prices in quotes
include products, packaging and delivery and do not include installation

Trading Terms

Payments are to be made by the customer to BRUHN under the agreement
detailed in the quote. This representing a deposit or full payment in advance.
Final deliveries will be held until all products have been paid for and cleared.
Deposits are not refundable if orders are cancelled
Failure to pay on invoice will delay delivery of future loads to site.
Pricing is subject to alteration without prior notice.
No product is accepted for credit or refund and all product delivered to site is
accounted for payment.
All product remains the property of BRUHN until paid in full

Delivery

It is the responsibility of the client to provide accurate and detailed site reports
prior to delivery
It is the clients responsibility to ensure BRUHN and subcontractor trucks and
forklifts have clear access to the sites for unloading purposes
Site must offer secure and reasonable size areas to drop pallets. Site drops
exceeding 1 ½ hours will attract an additional delivery fees of $100 per hour
for all or part of each hour
BRUHN will take as much care as possible when delivering your product
order, however BRUHN will not take responsibility for any damage to
persons, creatures or property.
Client or client representative are required to be on site to instruct delivery
driver. Failure to do so will result in driver positioning pallets as near as
possible to site report instruction.
Deliveries may be split depending on quantities ordered and/or at the
discretion of Bruhn.
If BRUHN or subcontractor trucks are unable to gain clear and safe access to
site all products will be sent to a depot for storage with all redelivery and
storage costs the responsibility of the client.
Please be aware that our truck trailer combinations are 19m long, 2.4 m wide
and up to 2.7 m high. Access through gates, driveways, tree plantations must
be clear to deliver your product safely and without damage.
All product picked up ex depot must be paid for in full prior to any freight
arrangements being made.
Pallet and packaging fees are included in all quotes. Collection of pallets is not
the responsibility of BRUHN. No refunds are offered on pallet returns.
BRUHN does not take responsibility for late or delayed delivery due to
unforeseen circumstances inc redelivery by other contractors.
BRUHN reserves the right to place site signs at construction sites that displays
BRUHN logo and contact information

Privacy

Personal Information collected will be used solely for the purpose of
processing and delivering the order. Personal Information may be shared with
a third party shipping agent for the purposes of delivering your order.
BRUHN will confirm payment options over the phone or e-mail when
confirming order. If payment is made by credit card your financial and credit
card details are not stored or shared for future use.